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Etutto Amore’s Skincare is under the direct supervision of kiosk management. This individual is responsible for providing an exceptional experience for all Etutto Amore guests by engaging each guest to determine their individual needs, keeping fixtures fully stocked with merchandise, maintaining overall kiosk cleanliness, and completing tasks as assigned.

PRINCIPAL DUTIES AND RESPONSIBILITIES

  • Makes eye contact, smiles, and promptly acknowledges and greets each guest entering the kiosk, or guests within close proximity while moving throughout the kiosk.

  • Offers friendly, knowledgeable, and courteous service. Understands that guest service is the top priority and ceases performing tasks when guests are present and in need of assistance.

  • Determines each guest’s needs and answers questions concerning products and services. If necessary, partner with management to ensure the guest’s needs are met.

  • While serving guests, recommends additional and complementary products and/or services based on information provided by the guest or items already selected for purchase.

  • Informs guests of current promotions, events, and services within the kiosk.

  • Is able to serve multiple guests at one time while maintaining composure during busy or peak selling times.

  • Contributes to the kiosk’s overall sales, conversion goals, and meets or exceeds individual goals.

  • Helps to eliminate and/or reduce potential theft of products by providing exceptional guest service and maintaining awareness while on the sales floor.

  • Courteously handles sales. Ensures that the correct price, tax, and/or discount are applied correctly to each sale.

  • Sets up advertising displays or arranges merchandise to highlight sales and promotional events.

  • In between serving guests, ensures the kiosk is replenished throughout the day, and merchandises all products to company standards on shelves and tables.

  • Participates in physical inventory preparation, execution, and follow-up.

  • Executes other operational tasks as directed by management.

  • Responsible for the overall cleanliness of kiosk and surrounding area,

  • Takes the initiative to stay informed regarding new or existing products is knowledgeable about their ingredients and benefits to better serve guests.

JOB SPECIFICATIONS

  • High school diploma, 1-year relevant work experience, or equivalent combination of education and relevant work experience.

  • 1 year. retail experience preferred.

  • Demonstrates a passion for guest service and a competency for selling.

  • Ability to troubleshoot.

  • Ability to work independently and as part of a team.

  • Ability to build and maintain strong customer relationships.

 

Job Types: Full-time, Part-time

Pay: $8.00 - $12.00 per hour

 

Benefits:

  • Flexible schedule

 

Schedule:

  • 10-hour shift

  • 8-hour shift

  • Weekend availability

 

Supplemental Pay:

  • Bonus pay

  • Commission pay

COVID-19 considerations:
Mask must be worn at all times.
Hands must be washed after bathroom breaks.
Hand sanitizer is available for use after customer interactions.

 

Education:

  • High school or equivalent (Required)

 

Experience:

  • Retail Sales: 1 year (Required)

  • Product Demos: 1 year (Preferred)

Shift availability:

  • Day Shift (Preferred)

  • Night Shift (Preferred)

 

Work Location:

  • One location (Stonecrest Mall- Lithonia, Ga.)

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